What personal data we collect and why we collect it

Any personal information and personal data you provide and that we collect will be held in the strictest confidence. The information is collected only so that we might provide products and services that are better tailored to your needs and provide customer support.

Generally the personal information and personal data we collect from you depends on how you use our website, programs, ticketing or email list sign-ups.

If you are subscribing to any mailing lists or asking us for information in our ‘Sign Up’ section, we may need to collect personal contact details from you so that we can respond to your information request. This information may include your name, postal address or email address.

We may also use this information for purposes such as:

• managing our ongoing relationship with you
• advising you of any disruptions to programs or services
• performing any of our other functions and activities relating to our businesses
• providing you with offers, giveaways, discounts and promotions we believe will be valuable to you.
• Direct marketing purposes for future events we believe of interest to you

Unless you have given your consent we will not sell, reveal, disclose, distribute, rent, licence or pass your personal information or personal data to any third party.

You can change your mind about your direct marketing preference at any time by using the update your preferences or unsubscribe links provided on such marketing communications.

We may link to third party sites or services we don’t control. If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Generally, data submitted through contact forms is retained for customer service purposes but is not used for marketing purposes unless explicitly stated on the form.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use analytics to help analyze how users interact with the site. This service collects anonymous traffic data such as browser type, device type, and pages visited.

Who we share your data with

We only share your data with third parties necessary to provide you with our services, such as payment processors or email marketing platforms. We ensure all partners adhere to strict privacy standards.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.